![]() If you are still having trouble and not receiving any response from the keyboard or MIDI device, please use the New Support Ticket button at the top to contact our support team for further assistance. Make sure that all ports are selected as an input so that all available communication from the device is displayed. For example, keyboards with Mackie/HUI functions will need an additional port to communicate this data. Some keyboards may have several ports that are made available in the input section which are used to send different types of information.
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